Contact

Talk to a cybersecurity expert

Call or email a Metro Vancouver engineer who can assess your environment. No forms, no ticket queue, no lock-in.

Professional meeting room for a direct conversation with GreyAspect engineers in Metro Vancouver
Direct line
Active incident

Suspected breach or ransomware?

Skip the assessment path. Call the senior engineer line now. Managed clients get 24/7 emergency escalation.

Call (604) 283-5991
Reach Us

Here's how to get in touch

Phone is fastest. Email is fine if you want to send context first.

Phone

(604) 283-5991

Direct line to the team. 24/7 for managed clients.

Email

[email protected]

Use this for assessments, questions, and new work.

Business hours

Mon–Fri · 8:00 AM – 6:00 PM

Pacific Time. Emergency escalation stays on for managed clients.

Coverage

Vancouver & Lower Mainland

On-sites across Vancouver, Surrey, Richmond, Burnaby, Coquitlam, Langley, Delta, Abbotsford, White Rock, North Vancouver, West Vancouver. Senior-engineer support nationwide.

What Happens Next

A first conversation, then a plan

Most new clients start with a security assessment. Here is the path, without the theatre.

01

You reach us

Call or email. No intake form, no chatbot. On business days we typically reply the same day.

02

We listen first

A short conversation about how you work, what you are worried about, and what is already in place. Plain language.

03

You get a plan

Written findings, recommended controls, and clear pricing. You decide if GreyAspect is the right fit. No lock-in either way.

What to Expect

How we show up on the first call

An engineer, not a queue

You talk to people who can assess the environment, not a rotating sales desk reading a script.

Plain-language findings

We explain risk in terms of your business. If something is not worth doing, we will say so.

No contract theatre

Stay because the work holds up. Assessments are honest. Managed service is month-to-month trust, not a trap.

Ready when you are

Start with a conversation

Tell us what you run, what you are worried about, and we will tell you what we would do first.

Before you call

How to reach GreyAspect

Direct line for new work and for active incidents. Coverage is Metro Vancouver and the Lower Mainland.

How do I contact GreyAspect for a security assessment?

Call (604) 283-5991 or email [email protected]. There is no form and no ticket queue. On business days we typically reply the same day, and you speak with someone who can assess the environment.

What should we do if we have an active ransomware incident?

Skip the assessment path. Call (604) 283-5991 and say it is an active incident. Managed clients have 24/7 emergency escalation. Do not power systems off or start paying a ransom until an engineer has scoped containment.

Which cities does GreyAspect serve?

Metro Vancouver and the Lower Mainland: Vancouver, Surrey, Richmond, Burnaby, Coquitlam, Langley, Delta, Abbotsford, White Rock, North Vancouver, and West Vancouver. Senior-engineer support is also available remotely across Canada.

Is GreyAspect a fully managed MSP or co-managed only?

Both. SMBs without an IT team typically take fully managed IT and cybersecurity. Organisations with an IT director or internal team use co-managed IT so we fill security, after-hours, and project gaps without replacing staff.